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  .: Frequently Asked Questions :.

What is the core business of MyMode?
MyMode is an exciting mobile commerce (m-commerce) portal which enables its Agents and their customers to make purchases of telecommunications products via their mobile phone in an easy, secure and convenient way.

What makes MyMode stand out from other applications?

In today's fast-paced business environment, speed and efficiency will determine success or failure. The outlook on effective communication is very positive, as it is now possible to communicate with business partners and associates practically anytime, anywhere where there is mobile network coverage.

Opportunities to make an impact in the SMS arena will never be the same with MyMode. The widely deployed mobile technology offers a fertile channel for interactive communication through innovative campaigns and strategies. We believe MyMode will usher in a new era of m-commerce functionality and accelerate this shift in its valuable customer network.

MyMode, powered by the combination of network marketing and the latest technology offered by today's mobile network, has evolved from a new business concept to a venture that creates a significant impact in the mobile communications industry.

What makes MyMode attractive and popular among community members?
MyMode offers minimal charges to community members to access the multiple mobile contents that include mobiletainment, mobile loyalty, mobile shopping, mobile information, etc. By teaming up with corporate merchants, MyMode provides you the rare convenience to conduct m-commerce anytime, anywhere with tremendous rewards awaiting. You can now top up your own mobile phone reload card (as well as that of others), and purchase STD/IDD cards, ring tones, logos and many more mobile-related products and services with MyMode merely by using the ever-popular mobile phone as a basic business tool.

How does one become a successful Agent in MyMode?
MyMode Reward Programme is essentially an m-commerce application offering a new wave of business opportunities. The programme is open for participation by being associated with MyMode. The rewards are earned through marketing quality products and services offered by MyMode. The more aggressive you are in developing and growing your business, the higher and greater the rewards.

What kind of support services does MyMode provide?
MyMode provides technical support to all Mobile Agents. They must report all technical problems/difficulties to MyMode via SMS within 24 hours so as to enable MyMode to take the necessary action.

What is the form of training provided by MyMode to its Agents?
Through MyMode's Smart Partnership Programme (SPP), Mobile Agents are encouraged to attend the training provided by MyMode in the form of seminars and roadshows throughout Malaysia.

What is the technology that brings about MyMode?
The flagship development solution is JAVA-based. The JAVA wireless platform provides the software and tools needed to build and manage mobile business applications.

How safe, reliable and secure is the range of services provided by MyMode?
The ability to provide transactions of confidential information over networks accessible to the public is a significant problem for electronic commerce and communications. They are subject to capacity limitations, breaches of security by viral attacks, sabotage and other factors. Despite a variety of network security measures taken by MyMode, it cannot assure that accidental or intentional actions and other disruptions will not occur. Nevertheless, with rapid advances in computer capabilities, MyMode will endeavour to do its very best to ensure that there will not be any compromise or breach of the technology that it uses to protect customers' and end-users' confidential data stored on or transmitted through the company's network.

How solid is MyMode as a company, in terms of management?
The company, as well as the people at its helm, is backed up by an impressive, creative and visionary management team with expertise and experience in the fields of information and communications technology, entrepreneurship, finance and customer relationship management (CRM).

What are MyMode’s long-term plans and goals?
Initially, we will be focusing our energy on the Malaysian market. Once established locally, we will broaden our horizons to Thailand, Indonesia and Vietnam to expose mobile users to the benefits of paying for their stuff on their mobile connections.

By offering its members a one-stop mobile shopping portal, we believe that MyMode will, through this unique niche, ultimately become the primary portal for the mobile community in the international market.





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